Privacy Policy
Your privacy matters to us. This policy explains what data we collect and how we use it.
Last updated: [Month Year]. This is placeholder content and is not legal advice, so please have it reviewed and finalised by a qualified legal professional before publishing.
1. Introduction
This Privacy Policy explains how BigCredit Ghana LTD ("we", "us", "our") collects, uses, shares and protects your personal information when you use our website and services.
By using our services, you agree to the collection and use of information in line with this policy.
2. Information we collect
We may collect personal information you provide directly, such as your name, contact details, national ID, financial information and employment details when you apply for a loan or contact us.
We may also automatically collect technical data such as device information, IP address and usage data when you visit our website.
3. How we use your information
We use your information to assess loan applications, provide and improve our services, prevent fraud, comply with legal and regulatory obligations, and communicate with you about your account.
4. Sharing your information
We do not sell your personal information. We may share it with trusted service providers, credit reference bureaux, and regulatory authorities where required by law.
5. Data security
We use appropriate technical and organisational measures, including encryption, to protect your personal information against unauthorised access, loss or misuse.
6. Your rights
Subject to applicable law, you may have the right to access, correct or request deletion of your personal information, and to object to certain processing.
7. Contact us
If you have any questions about this Privacy Policy, please contact us at info@bigcredit.com.gh or +233 24 400 0000.